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Desktop Engineer (L1 Support)
PRIMESTAFF MANAGEMENT SERVICES PTE LTDD01 Cecil, Marina, People’s Park, Raffles Place, SG7 days ago
Job descriptionMinimum 1 year of IT support experience. Nitec in Information Technology or related field. Familiar with Windows OS, Microsoft Office, and basic hardware troubleshooting. Good communication and customer service mindset. Able to work independently and in a team.
Roles & Responsibilities
ob Description :
- Provide Level 1 desktop support for hardware, software, and basic network issues.
- Assist users via phone, email, or onsite support.
- Perform installation, configuration, and troubleshooting of PCs, printers, and software.
- Support user account setup and asset tracking.
- Escalate unresolved issues to Level 2 or relevant vendors.
- Ensure accurate logging of incidents and resolutions.
Requirements :
EA Personnel No : R1548171
EA License No : 95C5411
Tell employers what skills you have
Windows XP
Troubleshooting
Microsoft Office
Hardware
Asset Tracking
Laptops
Windows 7
Information Technology
Logging
Windows OS
Project Management
Operating Systems
Windows
Customer Service
Able To Work Independently
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Desktop Support Engineer • D01 Cecil, Marina, People’s Park, Raffles Place, SG