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Director, Service Planning

Director, Service Planning

Careers@GovSingapore
30+ days ago
Job type
  • Full-time
Job description

What the role is]

Job Purpose / Job Summary (General Objectives of Job)

Lead the Service Planning team to achieve better outcomes for persons who use social

services, so that these service users are empowered to live with dignity. This includes :

  • 1. Developing the service delivery strategies for the sector;

2. Taking care of the Service Planning team; and

3. Supporting Services Group and NCSS.

What you will be working on]

Key Responsibilities and Activities

Lead the Service Planning team to

  • Partner stakeholders to align and deconflict sector and sub-sector plans;
  • Enable collaboration in the sector;
  • Ensure good service standards and quality across the sector;

    • Collect and analyse data to identify service gaps and opportunities; and

    Anticipate and address trends that impact the sector in the future.

    Take care of the Service Planning team by

    a. Creating a culture where colleagues work, learn and play together; and

    b. Grooming junior and future leaders.

    Support the Group and NCSS through corporate and secretariat functions.

    Behaviours Needed to Succeed

    Personal Competencies :

    Adaptable, analytical, decisive, flexible, proactive

    Systems thinker, ability to see different

    What we are looking for]

    Skills & Knowledge :

    Vast social sector and domain knowledgeDesign thinking, critical thinking, problem solving

    perspectives and draw connections,implementor

    Negotiation, influencing, facilitation and communication skills