Technical delivery Manager (Microsoft Dynamics CRM)

Roles & Responsibilities

Technical Skills & Experience

At least 10 years of experience in developing and delivering global / regional IT capabilities for a multi-national / regional company

At least 5 years of leadership experience in managing IT delivery teams

Experience in communicating with technical stakeholders

Experienced in banking industry, CRM, MS Dynamics or other CRM platform will be a plus point Experience in implementing large-scale, highly available applications or other large project implementation

Proven result-oriented person with a focus on delivery

Responsibilities :

Lead pre-project planning activities for technical delivery (eg. Technical delivery plan / approach, cost estimation, resource plan)

Plan technical deliverables (including any system enhancements and upgrades) to meet project’s requirements within allocated budget and schedule.

Plan & collaborate across different application teams to manage technical dependencies of the solution

Plan, monitor and manage risks / issues related to technical delivery

Provide status update related to technical delivery

Partner with System Analysts and Business Solution Specialist to collate, understand and finalize functional and technical requirements

Partner with Architects and Development Leads to ensure solution design complies with enterprise design principles, security and control standards

Partner with Development Managers in managing application teams to build the enhancements

Partner with Test Manager to ensure completion of System Integration Testing (SIT), User Acceptance Testing (UAT), performance / load testing and application security testing with quality results

Manage technical implementation plan across application teams - coordinate technical implementation activities across application teams to ensure non-event production cutover and adequate post implementation support

Develop and maintain documentation adhering to organizational templates, policies, and standards.

Escalate issues that impacts project schedule on timely basis and propose workarounds / resolutions.

Tell employers what skills you have

CRM

UAT

Leadership

Application Security

Solutioning

Dynamics

Architects

Data Integration

MS Dynamics

Banking

User Acceptance Testing

System Integration Testing

LinkedIn