We are looking for an experienced Marine Claims Manager for a
global shipping client. In this role, you will manage claims and
litigations lodged by customers, lawyers, recovery agents, and
insurers across the APAC region. You will also oversee cargo claims
management processes and take responsibility for a designated
number of Ports of Discharge (PODs). The ideal candidate will have
8+ years of marine insurance and claims management experience, with
strong expertise in maritime laws and conventions related to cargo
liabilities, as well as proven leadership and supervisory
skills.
Responsibilities :
Handle direct customer claims, as well as claims from
other carriers, insurers, lawyers, and recovery agents.
Ensure timely responses and resolution of cargo claims
and lawsuits with minimal impact on operations and
markets.
Negotiate cargo claims settlements on
the most favorable terms, guided by legal principles.
Identify potential third-party liabilities and actively
pursue cargo claims recovery.
Manage and
follow up on cargo claims reimbursements from insurers.
Maintain and report on end-to-end claims-handling best
practices across all available platforms.
Coordinate with stakeholders to support claims responses
in major incidents.
Assist management with
reporting on claims and loss prevention practices, when
required.
Identify and address process or
knowledge gaps to reduce legal and financial exposure arising from
contractual clauses and operational practices.
Provide operational teams with guidance on non-standard
situations during pre-carriage, pre-delivery, and post-delivery
phases.
Appoint, instruct, and manage external
lawyers for legal proceedings and major incidents as
necessary.
Manage in-house retained claims and
key customer claims.
Requirements
Bachelor's degree in Maritime Law, Maritime Legal
Studies, or Marine Insurance preferred.
Minimum 5 years of relevant marine insurance and claims
management experience with shipowners, ship managers, P&I
Clubs, or their correspondents.
Strong
knowledge of maritime laws and conventions related to cargo
liabilities.
Proven ability to work
independently with strong communication and supervisory
skills.
In-depth understanding of the
container liner industry is advantageous.
Resilient, with a strong sense of urgency and ability to
work effectively under demanding timelines.
Proficiency in business applications and IT tools such as
SAP, Excel, and Microsoft Office.
To
apply, please send your CV to
href="mailto : talentagent@innergy-consulting.com">
talentagent@innergy-consulting.com .
We
regret that only shortlisted candidates will be notified. Thank you
for your understanding!
Manager Marine • Singapore