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Management Executive - INITIA PTE. LTD.

Management Executive - INITIA PTE. LTD.

INITIA PTE. LTD.D09 Cairnhill, Orchard, River Valley, SG
10 days ago
Job description

Roles & Responsibilities

Responsibilities

  • Provide quality Management and Administrative support
  • Oversee an efficient and effective day to day operations of the branch or outlet
  • Coach and develop colleagues to ensure standards are being maintained
  • Assist in the development strategy plans
  • Assist Managers complete daily tasks (implementing new policies)
  • Understand each department's daily processes and goals
  • Participate in company's strategic planning
  • Assist Manager in evaluating performance (writing reports and data)
  • Monitor and manage customer complaints, ensure satisfaction and administer efficient follow up for same to receive feedback
  • Implement and Improve customers retention measures
  • Attract customers by answering product and service questions
  • Ensuring a clean and safe working environment

Qualifications & Requirements

  • Bachelor’s Degree in any field
  • Strong verbal and written communication skills
  • Customer-Oriented or Passionate about serving customers
  • Knowledge or experience in management or relevant similar field is a plus
  • Tell employers what skills you have

    Negotiation

    Mentoring

    Account Management

    Strategic Planning

    Lifestyle

    Microsoft Office

    Microsoft Excel

    Quality Management

    Interpersonal Skills

    Problem Solving

    Strategy

    Writing

    Communication Skills

    Administrative Support

    Business Development

    Able To Work Independently

    Facilities Management

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    Executive Management • D09 Cairnhill, Orchard, River Valley, SG