GENERAL MANAGER (BUSINESS MANAGEMENT)

Roles & Responsibilities

• can work on public holidays
• can stand and work for long hours
• can work on shifts / change of shifts
• have relevant degree / diploma
• at least 10 years experiences in SPA / salon business
• Hiring, training, supervising, and evaluating employees.
• Preparing employee work schedules.
• Addressing employee disputes, questions, and concerns.
• Ensuring all staff adhere to safety standards, company policies, and procedures.
• Managing and accounting for all money-handling procedures.
• Ordering, recording, and managing inventory.
• Ensuring the shop is adequately stocked, clean, and visually appealing.
• Motivating employees to reach sales goals and provide excellent customer service.
• Handling customer complaints.

Tell employers what skills you have

Microsoft PowerPoint

Budgets

Leadership

Microsoft Excel

Inventory

Advanced Microsoft Excel

Administration

Selling

Sales Process

Strategy

Accounting

Administrative Support

Human Resources

Customer Service

Business Development

Japanese