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Assistant Manager, Retail Operations

Assistant Manager, Retail Operations

ESR GroupSingapore, Singapore, SG
3 days ago
Job type
  • Quick Apply
Job description
  • Responsible for running the mall operations in managing the daily operations, maintenance, upkeep of the mall and tenancy relationship and communication with the retailers.
  • Conduct daily Mall common area pre-opening checks.
  • Management of service contractors to effectively achieve the highest standard.
  • Assist in coordinating, and conducting inspections with service providers on routine work, outstanding defects and rectification works.
  • Ensuring the building services and common facilities are kept in excellent condition.
  • Conduct regular building inspections to ensure compliance to authorities’ requirements
  • Coordinate the procedures and fit-out of the premises leased to retailers.
  • Arrange with retailers for handing / taking over of the premises to / from retailers.
  • Coordinate all tenancy fit-out and reinstatement activities with retailers, retailers’ consultants / contractors, service providers and Mall Management.
  • Assist to collect as-built drawings, insurance certificates, fit-out deposits, service reports and other fees / document in relation to fit-out work, pre-opening and operations from retailers.
  • Assist to prepare annual budget, and ensure that expenses are within budget
  • Maintain building drawings, operation manuals and any records relating to the buildings as assigned.
  • Ensure that all operational issues and emergencies are attended promptly and rectified with minimal inconvenience and disruption.
  • Manage and attend to all feedback and service requests in a timely manner
  • Any other duties assigned.

    • Requirements

    • Degree / Diploma in Building, Facilities, Estate Management or equivalent.
    • Minimum 3 years of shopping centre operations working experience.
    • Good interpersonal and communication skills to achieve excellent relationships with Team Members, tenants and service providers.
    • Possess initiative and a positive working attitude.
    • Willing to work beyond standard operating hours, when required
    • Strong verbal and written communication skills.
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    Operation Manager • Singapore, Singapore, SG