Digital Product Manager

Key Responsibilities :

• Gather, analyze, and document business requirements for virtual account management solutions.
• Collaborate with IT, operations, and finance teams to implement seamless payment processes.
• Support integration of virtual accounts with core banking and payment systems.
• Prepare functional specifications, process flows, and user guides.
• Identify process gaps, recommend improvements, and optimize workflows.
• Act as liaison between stakeholders and technical teams to ensure project alignment.
• Support testing, UAT, and issue resolution during system rollouts.
• Monitor performance metrics and provide insights for continuous improvement.
• Conduct workshops and training sessions for end-users as needed.
• Strong understanding of banking operations, payments, and virtual accounts.
• Experience with payment systems, reconciliation, and process documentation.
• Excellent stakeholder management and communication skills.
• 8-12 years of experience in banking or payments domain.
• Analytical mindset with attention to detail and problem-solving skills.

Ability to work in cross-functional teams and deliver projects on time.