Roles & Responsibilities
Key Responsibilities :
- Assume responsibility for managing all Client Services-related matters
- Serve as the Person-in-Charge (PIC) for approximately 300 Secretary Accounts
- Manage all Secretarial Account and Xero Subscription Renewals, including but not limited to : Annual return filing fees, registered office services, nominee services, new incorporation & secretarial services and etc.
- Support the Acquisition of New accounts through personal relationships and professional network
- Prepare proposals, service agreements and related documents for client presentation and onboarding
- Proactively monitor service progress, track pending items and follow up on payments to ensure timely delivery and accurate billing
- Facilitate knowledge transfer processes to ensure smooth onboarding for Corporate Legal Group (CLG) clients
Requirements
Diploma or Degree in Business Management or related fieldMinimum 1 year of relevant experience in client support or sales coordination roleExcellent interpersonal and communication skills with a client-focused mindsetAble to work independently, manage multiple priorities and consistently meet deadlines and KPITell employers what skills you have
CRM
Sales Presentations
Microsoft Office
Interpersonal Skills
Administration
Networking
Xero
Communication Skills
Team Player
Customer Service
Business Development
Able To Work Independently
Service Delivery