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Regional Merchant Account Manager| 6-month Contract - D02 Anson, Tanjong Pagar, SG

Regional Merchant Account Manager| 6-month Contract - D02 Anson, Tanjong Pagar, SG

MANPOWER STAFFING SERVICES (SINGAPORE) PTE LTDSingapore, SG.01, Singapore
23 hours ago
Job description

Roles & Responsibilities

Job Responsibilities

Account Management & Relationship Building

  • Serve as the primary point of contact for assigned accounts, ensuring excellent relationship management, timely issue resolution, and proactive engagement to drive partner success.
  • Lead day-to-day customer interactions, handle queries, prepare data, and communicate key messages, for internal and external usage.
  • Identify new business opportunities for your accounts, through understanding of their business priorities and challenges.

Reporting & Operational Management

  • Responsible for managing and ensuring the smooth execution of key operational processes such as contracting, invoicing, and marketing campaigns.
  • Track and report progress of partnership KPIs
  • Oversee and coordinate the end-to-end contracting process for new and existing projects, including drafting, reviewing, and executing agreements in collaboration with legal and compliance teams.
  • Manage invoicing processes, ensuring timely and accurate billing, reconciliation, and resolution of any payment-related issues. Plus, management of budgets.
  • Support the implementation and monitoring of marketing campaigns for clients, collaborating with internal & external teams to ensure campaign objectives, timelines, and deliverables are met.

    • Corporate Security Responsibility

  • Abide by company's security policies and practices.
  • Ensure confidentiality and integrity of information accessed.
  • Report any suspected information security violation or breach.
  • Complete all mandatory security training as per company guidelines.

    • Job Qualifications

  • Minimum 5 years' experience in account management, business development, or sales within the payments, fintech, issuing, or merchant industry.
  • Bachelor's degree in a relevant field.
  • Excellent communication and stakeholder management skills; able to influence and collaborate across diverse teams.
  • Demonstrated experience managing contracting and invoicing processes, with attention to detail and organizational skills.
  • Track record of supporting and executing marketing campaigns, including campaign planning, coordination, and reporting.
  • Comfortable working in a fast-paced, ambiguous environment with a proactive and adaptable mindset.
  • Resilient, organized, and able to prioritize tasks appropriately.
  • Advanced proficiency in Word, Excel, and PowerPoint; experience with Tableau is a plus.
  • Positive outlook and ability to build rapport and good working relationships.

    • Interested Candidates may send their resume and cover letter directly to ,stating the position as the subject title in the email.

    Hibah Bakhtavar | EA License No. 02C3423 | Personnel Registration No. R

    Tell employers what skills you have

    Tableau

    Outlook

    Information Security

    Account Management

    Management Skills

    Budgets

    Relationship Management

    Invoicing

    Security Training

    PowerPoint

    Adaptable

    Attention to Detail

    Excel

    Business Development

    Stakeholder Management

    Corporate Security

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    Manager Contract • Singapore, SG.01, Singapore