Talent.com
This job offer is not available in your country.
Surveillance Officer

Surveillance Officer

Marina Bay SandsSingapore, SG
30+ days ago
Job type
  • Full-time
Job description

JOB SCOPE

Maintain an effective relationship with Guests.

  • Maintain a professional image in all dealings with customers, in person, by telephone / radio, electronically, etc.
  • Meet the customers’ requirements and expectations through the prompt and accurate relaying of information.

Work as part of a Team

  • Work within a close working environment, in which Team Members may come from diverse cultural backgrounds.

    • Analyze information from information technology systems

  • Evaluate and analyze information from multiple sources.
  • Respond to situations identified through surveillance and computer analysis systems.

    • Operate Central Monitoring / Communication Console

  • Observe and analyze non-gaming, gaming and cash handling areas using advanced surveillance and information technology systems in accordance with standard operating procedures.

    • Survey Team Members / Customers Activity from the Monitor Room

  • Monitor Team Members in accordance with the company policies, internal controls, SOP’s and associated regulations.
  • Monitor illegal or suspicious activity of Team Members and customers and escalating as necessary.

    • JOB REQUIREMENTS

  • Secondary graduate or better
  • Be literate in Microsoft Office Suite.
  • Able to work shift work inclusive of nights, weekends and public holidays.
  • Detail oriented with strong communication skills.

    • You agree that it is a condition of employment that you adhere to and abide by all rules, regulations, policies and procedures including without limitation the rules of conduct of the Company.