Amplify Health Opportunity
We are shaping the future of healthcare in Asia.
Ambitious entrepreneurs who believe in collaboration join to build industry-defining products and transform healthcare through technology.
The Position :
- Build a value-oriented delivery organization that ensures every implementation translates into customer adoption, measurable outcomes, and renewal or expansion. You will establish and lead our Value Delivery Office (VDO) : a modern evolution of the project management office that aligns governance, portfolio choices, and delivery practices to benefits realisation.
- Drive customer success by developing success plans, accelerating adoption, and ensuring measurable value realization for every client.
- Lead complex programmes by orchestrating multi-market deployments, managing risks, and delivering on time-to-value targets.
- Ensure service excellence by defining SLAs and SLOs, readiness standards, and continuous improvement for platform and analytics services.
- Measure and report value by linking solutions to health and financial outcomes and delivering executive dashboards and insights.
- Influence and inspire by acting as the executive interface for clients and internal leadership and hiring and growing a high-performing team.
Experience and Qualifications :
7+ years in programme delivery or customer success for software as a service or data platforms, ideally across multiple markets.Proven record of building or transforming a project management office into a value-focused function with measurable adoption and outcome gains.Strong executive stakeholder management and ability to run steering committees and value reviews.Expertise in agile at scale and journey-based delivery models.Service operations knowledge : SLAs, incident, problem, and change management.Data-driven mindset; able to define OKRs and link product use to business and health outcomes.Startup or scale-up experience with demonstrated ability to build new functions, operate in ambiguity, and deliver at speed.Healthtech, Insurtech, or payer / provider domain experience is highly desirable.Certifications : PMP or PRINCE2 and Agile (Scrum, SAFe or PMI-ACP) preferred.Our company fosters a culture that embodies the spirit of courageous entrepreneurs. We are passionate and innovative individuals who continuously strive to push boundaries and think outside the box. We understand that calculated risks are essential for driving progress, and we view failures as valuable opportunities to learn and grow.