Sales Support Engineer, 2-stroke Engine Services

Sales Support Engineer, 2-stroke Engine Services

Wärtsilä is a world leader in marine technology and leading the industry's transformation towards a decarbonised and sustainable future. With the world’s widest portfolio and service network, we – Wärtsilians - deliver efficient, safe and sustainable integrated products and solutions to enhance the business of our customers. The opportunities presented through digitalisation and new technologies are offering a new era of shipping. Did you know that shipping is the world’s most efficient mode of transportation and that approximately 90% of world trade is carried by sea?

We want to change the course towards an interconnected and cleaner maritime future and are constantly on the lookout for future-oriented talent to join our team and to work towards enabling sustainable societies through innovation in technology and services - together. Are you ready to jump onboard.

We are looking for a Sales Support Engineer to oversee 2-stroke engine services. The successful applicants should have a strong understanding and excellent technical knowledge of 2-stroke engines. This role is based in Singapore

Responsibilities :

• Manage 2-stroke sales activities and customer relationships, to reach sales and margin targets, as well as customer satisfaction on assigned countries.
• Promotion of 2-stroke Service product range on assigned countries.
• Build relationship with Customers and Sales Managers on assigned countries.
• Manage 2-stroke sales and sales support activities in assigned countries, according to the business strategy.
• Manage Field Service and Technical Service Leads and prepare Sales Proposals.
• Preparation of sales proposals and supporting presentation material & documents for Spare Parts, Field Service and support B & C class projects where applicable in accordance with customer's needs, requirements, specifications and in alignment / cooperation with internal organization.
• Manage all requirements related to the upcoming drydocks
• Ensure the functionality of proposed technical solutions and that proposed solution fulfils customer requirements.
• Ensure sales proposals are within margin targets.
• Closely collaborate with other functions as 2-stroke Product Sales Manager, Field Service Coordinator, Sales Proposal, Technical Manager.
• Monitor market / competition developments and report to stakeholders.
• Continuous improvement of communication internally / externally, of Way of Working in 2-Stroke but also with other functions.
• Use of data and analytics to identify new opportunities.
• CRM usage and reporting related tasks.

Requirements :

At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.

This is Wärtsilä