IT Analyst / Programmer - FINANCIAL INDUSTRY DISPUTES RESOLUTION CENTRE LIMITED

Roles & Responsibilities

Job Title : IT Analyst / Programmer

Location : Singapore

Department : Operations

Reports To : IT Manager / Operations Manager

Job Summary

We are seeking a highly motivated and skilled IT Analyst / Programmer to join our team. This role is pivotal in driving digital transformation and operational efficiency through business analysis, process automation, and AI integration. The ideal candidate will possess strong technical expertise, a proactive mindset, and the ability to collaborate effectively with internal and external stakeholders.

Key Responsibilities

• Analyze business processes and user requirements, translating them into clear technical specifications.
• Collaborate with the IT Manager, vendors, and cross-functional teams to ensure successful project delivery.
• Identify and resolve business and system-related issues in a timely manner.
• Continuously enhance and optimize existing workflows and systems.
• Modify and maintain existing systems to improve performance and usability.
• Integrate AI solutions to streamline and advance business operations.

Key Qualifications

Proven experience in business analysis and familiarity with various business frameworks.

Preferred Attributes

Tell employers what skills you have

Usability

Process Automation

Ability To Work Independently

Business Analysis

Translating

Information Technology

Robotic Process Automation

Agile Methodology

Systems Analysis

Operating Systems

Business Analyst

Project Delivery

Financial Services