Roles & Responsibilities
Position : Engagement Manager
Salary - SGD 8000 - SGD 10000
Duration : 12months with potential renewable
Experince on VmWare and Nutanix or Telco Domain
We are looking for a strong, motivated, independent, and energetic Client Engagement Manager to act as a customer integration and execution point; responsible to drive complex cross-team communication, and execution accountability across both active projects and identified sales opportunities.
Key job responsibilities
- Collaborate with internal field sales, pre-sales architecture and delivery to understand our customer’s needs, their business and how success is defined.
- Seeks to solve customer business problems through existing programs and innovates to build new initiatives where there are no existing ones
- Ability to apply strategic thinking and demonstrate understanding of requirements to execute.
- Takes proactive steps to ensure teams meet or exceed customer expectations.
- Works effectively in a dynamic environment with changing priorities.
- Interfaces with customer and internal stakeholders which consists of senior leadership teams
- Understands the operating styles of others as well as team / client relationships, team dynamics, and adjusts behaviour accordingly to succeed. Recognises environmental or cultural nuances and adapts.
- Team player who effectively builds relationships with cross-functional team members, sponsors, key stakeholders, executives, and other individuals or organisations
To excel in this role, you should possess a confident personality with strong business acumen and can clearly communicate at all levels with the customer.
Key Qualifications
Preferred Qualifications :
5+ years of experience driving large initiatives with Singapore based customersAn additional 10+ years of experience driving large initiatives with other customersEffective communication and interpersonal skills with proven ability to impact & influence key stakeholdersExperience working with broad groups of stakeholders including senior leadershipExperience managing multiple projects at the same time, and navigating competing priorities and goalsExperience using data and metrics to measure impact and determine improvementsExperience presenting metrics and progress against goals to senior leadershipDemonstrable experience of working closely with operations and program functions to establish optimum solutions to identified risksStrong analytical skills, combined with a strategic orientation, as well as an aptitude for solving complex business problemsAbility to resolve ambiguity or conflict situations to bring teams and business groups into alignment; proficient in taking complex / technical subject matter and refining / presenting to the business at any level to result in understanding and appreciationTechnical problem-solving and analytical skills and escalation management in a complex environmentTell employers what skills you have
Management Skills
Leadership
Client Engagement
Analytical Skills
Dynamics
Interpersonal Skills
Business Acumen
VMware
Escalation Management
Presales
Project Management
Accountability
Excel
Consulting
Team Player
Professional Services
Conflict
Telco industry