Our esteemed client, an established MNC, is searching for a Outsource Infrastructure Engineer :
Job Responsibilities :
- Manage and execute infrastructure operations based on design specifications
- Coordinate system installations and align with agreed service level agreements (SLAs)
- Lead infrastructure project planning and support implementation of infrastructure changes
- Contribute to infrastructure upgrade and replacement strategies
- Conduct system tuning and software / hardware optimization
- Manage infrastructure testing and deployment activities
- Gather usage statistics and performance data for capacity planning and reporting
- Pilot new tools, platforms, or processes to improve system performance
- Perform root cause analysis and develop practical solutions
- Simulate user-reported issues to identify underlying causes
- Provide timely updates and resolutions for infrastructure-related incidents
- Guide team members in resolving infrastructure problems
- Implement temporary workarounds and long-term solutions
- Define and monitor service-level objectives (SLOs) and targets
- Collect client feedback and service data to evaluate performance
- Recommend continuous service improvements and customer satisfaction enhancements
Job Requirements :
Diploma or Degree in Computer Science, Information Technology, or related discipline3-4 years of relevant experience in deploying and managing servers, storage, and backup systems in both Windows and Linux environmentsHands-on experience in Microsoft Server, SQL Server, and Reporting Services, Virtualization platforms (VMware, Microsoft Hyper-V), Active Directory (AD), Remote Desktop Services (RDS), and general system troubleshooting, Microsoft 365 administration and email systems, End-User Computing (EUC) support and troubleshooting, Network infrastructure, perimeter security, and WAN connectivity, Cybersecurity practices such as vulnerability detection and system patchingStrong interpersonal and communication skillsAdaptable, self-driven, and solution-orientedCommitted team player with a service-oriented mindsetExcellent problem-solving ability and customer service professionalismWilling to be on standby and rotate on-call duties, including weekends and public holidaysAdditional Information :
Salary : Up to SGD 6,000Working Location : EastWorking Hours : 5 Days Work, Mon to Fri, 9am to 6pm12 Months ContractFor interested parties, kindly click on "APPLY NOW" or send in your resume in MS Word format to
tstar.recruit.pte.ltd+candidate+jl3x8958w@mail.manatal.com
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