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IT Desktop Engineer

MAVENTREE TECHNOLOGY PTE. LTD.Singapore

10 days ago

Job description

Diploma / Higher Nitec / Nitec in IT or its equivalent

Handling of tickets for boardroom Manage Engine Plus ITSM system

Create and maintain systems documentation

Maintain IT hardware inventory

Provide IT technical support on desktop / laptops(software and hardware, either remotely or physically)

Basic support on users' mobiles with corporate approved Boardroom's applications

Interact & communicate well with end users

Basic administration of active directory users

Basic administration of Office 365 users

Basic knowledge of basic network issue troubleshooting

Provide basic technical troubleshooting support to AV systems in meeting rooms

Provide onboarding / offboarding requests

Basic knowledge and troubleshooting of external software applications (such as crowdstrike, intune, bitlocker, one drive)

Procurement of laptops on DELL portal(training will be provided).

Desktop Engineer • Singapore