Roles & Responsibilities
Job Responsibilities :
- Support users through direct end user support or through projects that deliver changes to the end user environment
- Handle end-to-end Desktop refresh and replacement initiative and timely removal of Not Permitted Technology
- Handle user questions, incidents and requests. Tracking, measuring, and escalating as appropriate
- Assist with patching and upgrading end user devices
- Address quality and schedule conflict.
Job Requirements :
At least 4 years’ experience in all phases of desktop operating system support, implementation, and maintenance, preferably in the financial sectorKnowledge of desktop operating system and infrastructure required to implement and support enterprise deploymentsKnowledge of Desktop Services security and access standards and practicesBasic understating of networking and server technologiesProficient in supporting a Windows 7 desktop environment & Microsoft suit of applicationsGood communication skills and strong analytical skills.Interested candidates please send your CV to malar.kannan@eiresystems.com
Tell employers what skills you have
Troubleshooting
Analytical Skills
Hardware
Customer Support
Active Directory
Administration
Information Technology
Good Communication Skills
Networking
Windows
ITIL
Linux
Conflict
Technical Support