Service Sales Engineers x 2

Customer Consultant (Service Contract Sales) x 1

Responsibilities :

• Act as customers representative and main contact for all matters.
• Manage a portfolio of accounts, identify key customers, and develop action plans to grow accounts.
• Work with Technical Support Team to provide solutions that meet customer needs.
• Identify opportunities with existing / new customers and update them on Service Value-Added Offerings.
• Prepare proposals, coordinate processes, and ensure high customer satisfaction and strong relationships.
• Drive customer growth and loyalty through continuous support and assistance.
• Resolve complaints by investigating issues with stakeholders and recommending solutions.
• Organize regular Service Reviews with customers and Ops team on critical issues.
• Understand customer / market needs to determine pricing and selling strategies.
• Prepare and review contract terms, present proposals, and provide market / competitive feedback.
• Perform other relevant duties as assigned.

Retrofit (Technical / project-based sales for equipment replacement) x 1

Responsibilities

• Perform project design (equipment selection / sizing) and development per customer specs.
• Understand HVAC scope to bid, conduct site surveys / measurements, and attend pre-bid walkthroughs / clarifications as required.
• Assist Manager in developing project plan, budget, and schedule.
• Coordinate with Sales / Consultants / Management for proposals, tender submissions, clarifications, and contractual documents.
• Create quotations and follow up for retrofit / service job opportunities.
• Track project progress, prepare status reports, and ensure delivery within budget, timeline, and specs.
• Source, liaise, and negotiate with suppliers / vendors; compile and assess quotations, prepare costing sheets.
• Keep estimating logs, unit costs, and prepare Bill of Quantity.
• Research and recommend new technologies for project development.
• Perform other duties as assigned.

Requirements

• Bachelor's degree in Engineering / Building with at least 2 years relevant sales experience  in  HVAC / ACMV industry  is preferred
• Knowledge in HVAC / ACMV and their components , Chiller Plant, Airside, Energy Services and Building Services will be an added advantage.
• Strong ability to read, analyze, and interpret engineering and mechanical documents (including drawings, instructions, correspondence, and memos).
• Proficient in defining problems, collecting data, analyzing facts, and drawing valid conclusions.
• Strong in communication, interpersonal, negotiation, project coordination, and customer-focused solutions.
• Able to work effectively under pressure and meet tight deadlines with attention to detail.
• Adaptable and willing to learn new technologies, tools, and methods to enhance performance.
• Experience or knowledge in project management is an added advantage.

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.