Desktop / IT Support Engineer

JK TECHNOLOGY PTE LTDSingapore, Singapore

30+ days ago

Job type

Job description

Job Description :

Maintenance of IT peripherals, including backup & recovery
Set-up, installation, re-installation, or migration of IT peripherals
Relocation of IT peripherals within premises
Provide onsite support at the client's premises, remote support by phone & email, and standby support. Handling clients / end-users ' IT-related requests
Troubleshoot hardware & software issues
User profile administration
Interface with other maintenance vendors (eg, IBM, HP, Microsoft, etc) for problem reporting. Place a service call and follow up until the problem has been resolved.
Installation and configuration of software according to the customer's standard

R equirements :

Minimum ITE / Diploma in IT or equivalent

At least 2 years (s) of working experience in the IT field

User support experience is preferred

Basic networking support & support in the OS platform

Have Customer Service Skills / Good Communication Skills / Team Player, / Take the Initiative

Able to work under pressure and in a fast-paced environment

Others :

5-day work week / w CPF / w Leave Entitlement / w Performance Bonus

Duration : Renewal contract with benefit (AL, MC, Medical claim) & Perm Role offer

Support Engineer • Singapore, Singapore