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Desktop / IT Support Engineer
JK TECHNOLOGY PTE LTDSingapore, Singapore30+ days ago
Job type
- Quick Apply
Job descriptionMinimum ITE / Diploma in IT or equivalent At least 2 years (s) of working experience in the IT field User support experience is preferred Basic networking support & support in the OS platform Have Customer Service Skills / Good Communication Skills / Team Player, / Take the Initiative Able to work under pressure and in a fast-paced environment 5-day work week / w CPF / w Leave Entitlement / w Performance Bonus Duration : Renewal contract with benefit (AL, MC, Medical claim) & Perm Role offer
Job Description :
- Maintenance of IT peripherals, including backup & recovery
- Set-up, installation, re-installation or migration of IT peripherals
- Relocation of IT peripherals within premises
- Provide onsite support at the client's premises, remote support by phone & email, and standby support. Handling clients / end-users ' IT-related requests
- Troubleshoot hardware & software issues
- Users profile administration
- Interface with other maintenance vendors (eg, IBM, HP, Microsoft, etc) for problem reporting. Place a service call and follow up until the problem has been resolved.
- Installation and configuration of software according to the customer's standard
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Support Engineer • Singapore, Singapore
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