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Data Analyst (1 Year Contract)

Data Analyst (1 Year Contract)

PARKROYAL PICKERING HOTEL PTE. LTD.D01 Cecil, Marina, People’s Park, Raffles Place, SG
11 days ago
Job description

Roles & Responsibilities

Reporting directly to the Quality & Process Continuous Improvement Manager, you will play a key role in enhancing operational efficiency and service excellence by leveraging data to support strategic decision-making, creating a tangible impact on guest experience and operational performance.

Job Responsibilities :

  • Collect, clean, and analyze data from various hotel departments (e.g. Rooms, F&B, Housekeeping, Engineering).
  • Create dashboards and performance reports to support ongoing process improvement initiatives.
  • Assist in identifying trends, patterns, and anomalies to drive cost savings and improve service quality.
  • Work closely with department heads to track and measure KPIs aligned with business goals.
  • Support internal audits, service quality reviews, and data-driven decision-making processes.
  • Develop automation tools and reports to reduce manual processes.
  • Maintain accurate documentation of analytical methods and reporting standards.

Requirements :

  • Bachelor’s Degree or Master's Degree in Data Analytics, Statistics, Business, or related field.
  • At least 1 year of experience in a data analysis or business intelligence role.
  • Proficiency in tools such as Excel, Power BI, Tableau, or SQL.
  • Strong analytical, problem-solving, and communication skills.
  • Experience in the hospitality industry is advantageous but not required.
  • Familiarity with quality management frameworks (e.g., Lean, Six Sigma) is a plus.
  • Detailed oriented and able to work under fast paced environment.

    • PARKROYAL COLLECTION Pickering, Singapore is dedicated to providing equal employment opportunities, including individuals with disabilities.

    We regret that only shortlisted candidates will be notified.

    Tell employers what skills you have

    Tableau

    Business Intelligence

    Data Analysis

    Quality Management

    Process Improvement

    Housekeeping

    Automation Tools

    Hospitality Industry

    Audits

    Communication Skills

    Excel

    Statistics

    Service Excellence

    Data Analytics

    Power BI

    Lean Six Sigma

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    Data Analyst • D01 Cecil, Marina, People’s Park, Raffles Place, SG