Business Analyst - FPT ASIA PACIFIC PTE. LTD.

Roles & Responsibilities

We are seeking a motivated Business Analyst to support the delivery of key system enhancements and process improvements. In this role, you will partner with cross-functional teams and stakeholders to understand requirements, analyze workflows, and ensure that proposed solutions align with business objectives. This is an excellent opportunity to develop and expand your skills in a dynamic environment, particularly if you have a background in CRM or related systems.

Key Responsibilities

• Requirement Gathering & Analysis : Collaborate with stakeholders to identify and document business requirements, translating them into clear specifications.
• Process Mapping : Assess current workflows, propose improvements, and validate recommended solutions with the relevant teams.
• Solution Design & Documentation : Help conceptualize system enhancements and develop supporting documentation, including process flows, user stories, and acceptance criteria.
• Project Coordination : Work closely with project teams (e.g., developers, QA, and operations) to monitor progress, communicate updates, and ensure that project milestones are met.
• Testing & Validation : Assist in defining testing strategies, performing user acceptance testing, and troubleshooting issues to ensure successful project delivery.
• Data Integration & Reporting : Support data migration, integration activities, and reporting requirements across various business systems and platforms.
• Stakeholder Management : Maintain effective communication with internal and external stakeholders, providing status updates and addressing questions or concerns promptly.
• Continuous Improvement : Contribute to team discussions on best practices, process improvements, and ways to enhance overall project delivery.

Qualifications

Tell employers what skills you have

Analytical Skills

Interpersonal Skills

User Stories

Business Analysis

Translating

System Testing

Data Integration

Systems Analysis

Data Migration

Project Management

User Acceptance Testing

Project Coordination

Business Analyst

Stakeholder Management

Project Delivery

Business Requirements