Service Engineer

Roles & Responsibilities

On behalf of our client, who is an Original Equipment Maker (OEM) in the built environment space, we are looking for a Service Engineer with the following details :

Description

• To lead a team of technicians to maintain a portfolio of equipment in servicing, repair, modifications, and callback.
• Customers' point of contact in terms of feedback or request pertaining to equipment, resolving issues, reports, etc to achieve customer satisfaction.
• Monitor equipment performance and handle problematic lifts & escalators to achieve targets as well as continual improvement
• Plan, Implement, Monitor & Control the progress of chargeable, non-chargeable works, monthly servicing schedules, and callback roster
• Provide leadership, technical guidance, and support to subordinates.
• Obtain required materials / resources for works as required
• Prepare and conduct training for maintenance field staff with monitoring to ensure MIP / Best Practices are properly implemented
• Complete office administrative works as required.
• To communicate with inter-department staff for solutions & resolve issues
• Report and assist Section Head on operations.

Requirement

EA registration : 22C0971 | EA License : R21101298

Tell employers what skills you have

Field Service

Preventive Maintenance

Leadership

Troubleshooting

Microsoft Office

Electrical

Team Lead

Customer Satisfaction

Team Player

Customer Service

Electronics

Commissioning

Mechanical Engineering

Technical Support