Roles & Responsibilities
Job Description
- Supervise, review and enforce established operating procedures by the on-site teams.
- Monitor work processes and performance of the on-site teams in order to achieve service excellence and ensure quality performance.
- Keep track of daily / weekly / monthly roster.
- Manage Payroll - Update attendance, leave schedule and duty schedule to HR.
- Conduct on-site training if on site team unable to perform.
- Conduct tool-box meetings, equipment checking and other safety SOP.
- Review, monitor and motivate team members through positive communication and feedback.
- Conduct interview and allocate manpower to the respective sites / location.
- Engage and rectify feedbacks from clients in a timely and efficient manner.
- Attend meetings with clients and take back to review and improve operations processes for higher efficiency
- Assist with Operations when there are big events even if its weekends or public holiday
Job Requirement
Experience with housekeeping and janitorial services. Minimum 2 yearsStrong leadership, problem-solving and interpersonal skills with ability to exercise common and controlAble to work independently and multi taskGood communication skillsIT savvy - emails, microsoft excel, office, powerpoint and othersAble to use mobile applicationValid Class 3 license (compulsory)
Working Days : Monday to Saturday
Tell employers what skills you have
Class 3 License
Leadership
Microsoft Office
Microsoft Excel
Housekeeping
Interpersonal Skills
Inventory
Recruiting
Payroll
PowerPoint
Good Communication Skills
Customer Service
Scheduling
Service Excellence
Able To Work Independently