Quality Assurance Specialist

Roles & Responsibilities

Duties :

• Supervise QA inspectors and technicians in daily quality operations, ensuring tasks are planned, assigned, and monitored according to standards.
• Provide training, coaching, and guidance to enhance team competency and support continuous improvement.
• Promote quality awareness and best practices across departments through effective leadership.
• Oversee inspection and testing of raw materials, in-process items, and finished goods to ensure compliance with specifications.
• Ensure proper documentation and record maintenance for all QA activities.
• Conduct internal audits and assist with external quality audits.
• Implement and maintain quality management systems such as ISO, HACCP, or GMP.
• Manage customer complaints professionally by conducting investigations, performing root cause analysis, and executing corrective and preventive actions (CAPA).
• Communicate investigation results and resolutions to customers and management, maintaining a detailed complaint log.
• Collaborate with production, engineering, and R&D teams to resolve quality issues and drive process improvements.
• Identify opportunities to enhance product quality and reduce rework or waste.
• Participate in product trials, validations, and change control processes.
• Prepare and present quality performance reports and metrics to management.
• Maintain and update SOPs and other quality documentation to ensure compliance and operational excellence.

Requirements :

Interested Applicants, please click Apply Now

Chow Zi Qing

Revup Proservices Pte Ltd

EA.24C2366

Tell employers what skills you have

Coaching

Leadership

CAPA

Operational Excellence

Quality Management

Quality Assurance

Quality Management Systems

ISO

Investigation

WIP

Root Cause Analysis

Raw Materials

Trials

Audits

Change Control

HACCP