Roles & Responsibilities
Responsibilities :
- Processing of sales orders, delivery orders, and invoices accurately ad timely
- Communicate and coordinate efficiently with colleagues of all departments ensuring timely order fulfilment
- Provide feedback on the efficiency of the customer service process.
- Answer all product-related questions in a polite manner and addressing queries promptly.
- Prepare written and verbal quotations to customers timely and accurately
- Follow up on inquires through communication channels, maintaining strong customer relationships at all times
- Actively promote the Fischer Bell brand to Establish and develop new leads with potential customers
- Support the development of new and existing products
- Bookkeeping of customers’ transactions, complaints and all necessary records.
- Maintain a professional and positive attitude on all times
- Continuously improve product knowledge and sales skills to provide exceptional service
- Other duties as assigned by management
Outdoor Sales Responsibilities :
Identifying potential customers and gathering information about their needs and preferences.Visiting potential clients at their locations to present products or services, demonstrate features, and explain benefits.Establishing rapport and maintaining strong relationships with existing and potential customers to ensure customer loyalty and repeat business.Preparing and delivering compelling sales presentations tailored to the specific needs of each customer, highlighting how the product or service can solve their problems or meet their requirements.Requirements :
Min. O levels and aboveAbility to handle customers amicably and maintain professional customer service skillsExcellent oral and written communication skillsMeticulous and detail-orientedProficient in MS Office application such as Word, ExcelClass 3 Driving LicensePossess proactiveness and willingness to learnSales Experience PreferredProactive in generating leadsTell employers what skills you have
Customer Service Skills
Product Knowledge
Sales
Ability To Work Under Pressure
Interpersonal Skills
Customer Loyalty
Customer Relationships
Selling
Always Willing to learn
MS Office
Driving License
Self Driven
Class 3 Driving License
Bookkeeping
Excel
Customer Service
Work in a Fast Paced Environment
Able To Work Independently