Restaurant & Shop Manager

Roles & Responsibilities

On behalf of one of its clients in the F&B industry, The French Chamber of Commerce is looking for a Restaurant & Shop Manager.

The role requires strong expertise in Food & Beverage (F&B), proven leadership capabilities, and the ability to manage and inspire a small team across kitchen, floor and shop.

The successful candidate will be responsible for ensuring operational excellence, driving sales performance, and collaborating closely with the Senior Management based in Europe.

Customer experience and quality of service are key along with profitability focus.

Key Responsibilities

Team Leadership & Operations Management

• Lead, supervise, and motivate a team of fewer than 10 employees
• Ensure smooth daily operations and adherence to service and quality standards (planning and contracts)
• Handle guest complaints and feedback to ensure guests' satisfaction and continuous improvement in Food Products and services.
• Recruit, train, and develop team members to deliver high performance and excellent customer service.
• Foster a cooperative, respectful, and positive working culture, in line with the values of the company and the brand.
• Will be the 1st POC with clients, suppliers and local authorities.

Business & Financial Performance

Business Development & Innovation

Requirements

Tell employers what skills you have

Store Operations

Operational Excellence

Food Safety

Customer Experience

Interpersonal Skills

Inventory

Business Acumen

Customer Engagement

Financials

Operations Management

Retail Sales

Restaurant Management

Adaptability

Team Leadership

Team Management

Windows

Customer Service

Cost Control