Area Manager - Islandwide, SG

Roles & Responsibilities

Job Description :

• Operational Oversight : Manage and ensure the smooth daily operations of multiple F&B outlets in a designated area, ensuring compliance with company SOPs, food safety, hygiene, and service standards.
• Financial Management : Monitor outlet performance, analyze sales and operational data, and manage budgets to meet sales targets and improve profitability.
• Quality Control : Conduct regular audits and inspections to ensure high standards of food quality, service, cleanliness, and product presentation across all outlets.
• Inventory & Procurement : Manage inventory levels, coordinate with suppliers, and ensure appropriate stock is maintained to minimize waste and costs.
• Liaison & Reporting : Act as a liaison between headquarters and the outlets, ensuring clear communication of directives and objectives, and prepare regular performance reports for senior management.
• Staff Leadership & Development : Recruit, train, motivate, and conduct performance reviews for outlet managers and staff to foster high standards of performance and customer service.
• Sales & Marketing : Implement and recommend promotional ideas to increase sales and market share, and ensure effective marketing efforts.
• Customer Relations : Address customer complaints professionally, resolve issues, and implement strategies to enhance customer satisfaction.

Tell employers what skills you have

Coaching

Sales

Budgets

Leadership

Quality Control

Food Safety

Financial Management

Food Quality

Inventory

Marketing

Procurement

Compliance

Audits

Customer Satisfaction

Customer Service