Roles & Responsibilities
The Telecaller Officer role provides support to a MNC Bank with the following Key Responsibilities :
- Highly motivated individuals to promote MasterCard to existing customers of various consumer segment by cross-selling the value propositions of the credit cards
- Engage & build good relationship with customers & deliver good client experience
- Good follow-up skills and ensure customers’ applications and documentations are completed for processing timely
- Required to meet performance standards, business goals and targets
- Able to present effectively and communicate comfortably to customers face to face or through telemarketing activities
Other responsibilities include :
Call reviewsEnsures that the turnaround time is being met for the products acquiredApplications records / entries are updated timelyPreferably have some admin related banking experienceMeticulous and able to work under stressAble to work independentlyThe work location is at CBP
Tell employers what skills you have
Customer Relationship
communicate with the client
Telemarketing
Meet Deadlines
reaching the goals
Credit Cards
Stress Management
Accurate Data Entry
Banking
Able To Work Independently