* Assist in monitoring customer accounts and outstanding balances .
* Follow up with customers on overdue payments via email and phone.
* Support payment allocation and reconciliation in the accounting system.
* Assist in credit limit reviews and customer credit assessments.
* Manage and coordinate trade credit insurance matters, including credit limit applications, renewals,
and claim support.
* Handle customer queries & dispute related to invoices, payments, and account balances.
* Support weekly & monthly AR Reporting.
* Escalate long overdue or high-risk accounts to the Senior Credit Control Executive.
* Ensure compliance with internal credit policies and procedures.
* Diploma or Degree in Accounting, Finance, Business, or related field.
* 1-3 years of experience in credit control, accounts receivable, or finance support roles is preferred.
* Basic understanding of credit risk and AR processes is preferred.
* Good verbal and written communication skills in English and Mandarin.
* Experience working with SAP, ERP and/or Oracle Netsuite is preferred.
* Strong communication and follow-up skills.
* Initiative & ability to work under pressure in a fast-paced environment.
* Team player with the ability to work independently.
* Proficient in MS Office applications.
* 5 days work week
* Transport provided at Woodlands & Jurong East MRT station
Credit Control Assistant • Islandwide, SG