IT Support (Japanese MNC)

TRUST RECRUIT PTE. LTD.Islandwide, SG

11 days ago

Job description

Roles & Responsibilities

Job Description :

Device Setup / Decommissioning and Configuration
Device Maintenance and Troubleshooting
Software Installation and Support
Inventory and Asset Management
User Support
Microsoft Intune & Azure AD
Sharepoint Online (Intranet & Document library)
Cyber Security Awareness and Support
Perform ad-hoc duties / digitalized solutions and special assignments as directed by the supervisor, ensuring timely and accurate completion to support team and improve efficiency for corporate processes.

Basic Requirements / Skills :

Knowledge of Windows OS, Windows 11 and Microsoft O365 products is a must.

Familiarity with iOS device setup and Apple ID management.

Ability to follow setup SOPs and checklists.

Documenting support cases and solutions.

Hands-on experience with Microsoft Intune and Azure Active Directory.

Hands-on experience with Sharepoint online.

Knowledge of JIRA is a plus.

Good organizational skills to manage inventory and update records.

Cyber security awareness (basic threat identification, safe practices).

Willingness to escalate advanced issues to Level 2 or Security teams.

Excellent communication and documentation skills.

Job Specifications :

Diploma or Degree in IT, Computer Science, or related field.

Certification(s) such as :

CompTIA A+ (for support fundamentals)

CompTIA Security+ or equivalent (for Cyber Security fundamentals)

1–2 years in a helpdesk or IT support role.

HOW TO APPLY :

Interested applicants, please click on “Apply Now” or submit your resume to ref71@trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note : Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg .

Trust Recruit Pte Ltd

EA License No : 19C9950

EA Personnel : Lee Jia Xiang

EA Personnel Reg No : R25158171

Tell employers what skills you have

A+

iOS

Asset Management

Troubleshooting

Azure

Cyber Security

Inventory

Active Directory

Documentation Skills

Windows OS

SharePoint

JIRA

Windows

Software Installation

Security Awareness

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It Support • Islandwide, SG