Vice President - Operational Risk Management | Singapore, SG

Overview of Division / Department

Operational Risk Management (OPRM) is to support the strategic objectives and plans set forth by the management of Singapore Administration Department.

OPRM is responsible for planning, promoting and coordinating activities necessary to maintain and improve the quality of Mizuho's operational infrastructures. Its primary focus is on operations key risks, BCM / BCP, third party risk management and service quality.

Company Profile

MIZUHO BANK, LTD. IS A SUBSIDIARY OF THE JAPAN-BASED MIZUHO FINANCIAL GROUP, INC. (LISTED ON THE TOKYO STOCK EXCHANGE AND NYSE) AND IS ONE OF THE LARGEST FINANCIAL SERVICES COMPANIES IN THE WORLD. MIZUHO BANK, LTD. PROVIDES FINANCIAL AND STRATEGIC SOLUTIONS FOR THE INCREASINGLY DIVERSE AND SOPHISTICATED NEEDS OF ITS CLIENTS WITH OFFICES LOCATED IN ALL THE MAJOR CITIES OF THE WORLD SUCH AS TOKYO, NEW YORK, LONDON, HONG KONG AND SINGAPORE.

Job Responsibilities

• Strengthen bank's operational risk framework and provide adequate training to bank staff
• Provide prompt update to branch staff on Head Office Operations Procedure (HOP) changes to ensure our business operations is aligned with Head Office practices
• Review and approve Branch Internal Operations Procedure (IOP)
• Review new product / service process and procedural flow and ensure operations capabilities
• Coordinate with branch staff to conduct Control Self-Assessment (CSA) to ensure that internal controls, procedures and system are adequate, functional and conform to organization's standard and regulatory guidelines
• Coordinate with branch staff to conduct Key Risk Indicator (KRI), to enhance the monitoring and mitigation or risks and facilitate risk reporting
• Escalate reporting to Management on Incident / Operational Error (OER) / Customer Satisfaction (CS)
• Perform Intra-Office Inspection (IOI) on Singapore Branch in accordance to HOP
• Assist Section Head in Project planning & implementation
• To clarify the issues on workflows and provide necessary feedback & solutions to streamline the processes.

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The Mizuho group is a global financial services leader with offices in nearly 40 countries, approximately 60,000 employees, and assets of nearly USD 2...

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