(Senior) Consultant, Industrial & Workplace Relations (IWR)

Job Summary

The job holder will provide advisory and consultancy services to SNEF Members on a wide range of human resource and industrial relations matters, including compliance, situational challenges, policy, procedures, practices, and emerging issues. This is an individual contributor role within the IWR team.

Responsibilities

• Provide advisory and consultancy services to SNEF Members on human resource and industrial relations matters, ensuring alignment with prevailing employment laws, tripartite guidelines, and responsible practices.
• Lead and facilitate discussions, training workshops, and webinars on human resources and/or industrial relations, actively engaging Members and promoting knowledge sharing.
• Manage stakeholder expectations and relationships through effective communication, negotiation and conflict resolution.
• External stakeholders include SNEF Members and tripartite partners e.g. Ministry of Manpower (MOM), Tripartite Alliance for Dispute Management (TADM), Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP), and National Trades Union Congress (NTUC).
• Implement human resource and/or industrial relations projects in line with agreed project plan and deliverables.
• Ensure timely and satisfactory completion through continuous monitoring and control.
• Gather and synthesize essential information to analyse human resources, industrial relations, and business issues for sectoral and/or national level discussions.
• Optimise efficiency and effectiveness in service delivery while ensuring compliance with standard operating procedures, including documentation protocols and personal data protection.

Required Technical Knowledge

• Human Resource and Industrial Relations Advisory
• Labour Management Relations
• Conduct and Behavioural Management
• Employee Communications, Relationship, and Engagement Management
• Human Resource Policies and Legislation Framework Management
• Learning Experience Delivery and Group Dynamics Facilitation
• Compensation and Benefits Management
• Performance Management
• Business and Financial Acumen

Requirements & Qualifications

• All the critical core skills under the SkillsFuture Singapore Framework comprising:
• (a) Thinking critically – with emphasis on sense making and transdisciplinary thinking
• (b) Interacting with others – with emphasis on communication and collaboration
• (c) Staying relevant – with emphasis on digital fluency and self-management.
• Minimum five years of recent and relevant work experience

By submitting your resume, you have given SNEF consent to collect data which will be used for the assessment and evaluation of your suitability for employment within the organisation.