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Air Traffic Control Officer (Business Analyst)

Air Traffic Control Officer (Business Analyst)

WPH DIGITAL PTE. LTD.Singapore
6 days ago
Job description

Key Responsibilities :

Operational & Technical Analysis

  • Collaborate with aviation stakeholders to gather and analyze operational data from air traffic control systems.
  • Identify inefficiencies and recommend improvements in air traffic management processes.
  • Support the design and implementation of digital solutions for airspace optimization, flight scheduling, and safety compliance.

Business Analysis & Consulting

  • Translate operational needs into technical requirements for IT development teams.
  • Conduct gap analyses and feasibility studies for new aviation technologies.
  • Prepare business cases, user stories, and functional specifications for digital projects.

    • Project Management & Stakeholder Engagement

  • Work closely with project managers, developers, and aviation authorities to ensure successful delivery of digital solutions.
  • Facilitate workshops and training sessions for end-users and stakeholders.
  • Monitor KPIs and performance metrics to assess the impact of implemented solutions.

    • Compliance & Safety

  • Ensure all digital solutions comply with aviation safety standards and regulatory requirements.
  • Participate in risk assessments and incident reviews related to air traffic systems.

    • Qualifications :

  • Bachelor's degree in Aviation, Engineering, Information Systems, or related field.
  • Prior experience as an Air Traffic Control Officer or in aviation operations is highly desirable.
  • Strong analytical and problem-solving skills.
  • Familiarity with aviation systems (e.g., radar, flight data processing, scheduling tools).
  • Experience with business analysis tools (e.g., JIRA, Confluence, BPMN).
  • Excellent communication and stakeholder management skills.

    • Preferred Skills :

  • Knowledge of ICAO and CAAS regulations.
  • Experience in digital transformation or IT consulting projects.
  • Certification in Business Analysis (e.g., CBAP, PMI-PBA) or Project Management (e.g., PMP, PRINCE2).

    • Note : Proceeding to apply on this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.

    https : / / www.wphdigital.com / notices

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    Control Officer • Singapore