IT Infrastructure Manager

Responsibilities :

• Administer, manage and maintain network, servers and storage
• Provide technical support in computer hardware, software and associated peripherals and ensure computers are setup and configured with standard software for users in local and regional offices
• Provide support for IT projects and propose recommendations to improve IT operations with suitable IT solutions and tools
• Ensure proper functioning of all security appliances and adherence to IT security policy control
• Create, review and update IT security policies and procedures
• Carry out periodic and required security updates to all IT systems, computers and equipment
• Perform backup and restoration of data & systems and periodic disaster recovery exercises as well as constant monitoring of system logs to identify and remove security threats
• Propose and develop implementation plans of useful IT technologies for constant infrastructure and security improvements
• Conduct User Training and documentation
• Work closely with regional IT colleagues for support, system implementation and IT operations

Coordinate with IT vendors on faulty hardware repairs, replacement and support.

Skills and Experience

1. Technical Skills

2. Security and Compliance

3. Troubleshooting and Support

4. Automation and Scripting

5. Documentation and Reporting

6. Collaboration and Communication

7. Project Management and Planning

Certifications

1. Experience in IT Infrastructure Management

2. Adaptability and Learning

3. Ability to work independently and take ownership of issues.

4. Language

Studies

1. Bachelor's Degree (preferred, but not mandatory) :

2. Alternative Qualifications :

3. Relevant Work Experience (practical hands-on experience) :