IT Onsite Engineer (Henderson / Islandwide)

Roles & Responsibilities

• To provide IT hardware service and support on desktops, laptops for end users and corporate customers
• Provide timely update to customers on service appointment, service status till closure of the services incidents.
• Ensure proper parts handling and movement within the team during transit to customers.
• Support and troubleshooting which includes diagnosis of hardware and software failures or problem.
• Install Operation system, firmware, and bios.
• Handle and manage end-user from end to end.
• Handling, resolving, and keeping track of assigned cases through ticketing system.
• Work closely with dispatchers, leads and supervisor to ensure all jobs are completed and closed timely.
• Attend new product training via Web based training.

Job Requirements

Interested applicants please send in your MS Word resume. Shortlisted candidates will be contacted very soon. Thank you.

Tell employers what skills you have

Hardware Support

Troubleshooting

IT Hardware Support

Hardware

Laptops

Roaming

Install operating systems

Onsite Support

Desktop Support

IT End User Computing

Computer Hardware

BIOS

Ticketing Systems

Software support

hardware and software support

ability to travel

Technical Product Training

IT training

Communicating with end users