Assistant Manager, Automotive

Job Function &

Responsibilities

The Technical

Manager is responsible for all technical related matters, not

limited to identifying and assessing technical training needs,

creating tailored training plans, and implementing various

technical training methods to enhance staffs' skills and

performance

Key

Responsibilities

Ensuring all services and repairs comply with

manufactures guidelines and protocols

Investigating and respond to customers feedback to

team

Ability to analyze and diagnose detective

parts or components and provide effective solutions to HODs or

customers

Support HODs in addressing customer

questions and complaints in relation to the our products, e.g ICE

truck & bus and High Voltage vehicles

Provide HODs support for special tools and workshop

equipment

Perform fault finding, diagnosis and

repair (e.g. all ICE engine, turbo charger system, CAN

bus)

Perform fault finding, diagnosis and

repair (e.g. all EV system, Battery Management System, CAN

bus)

• Submit technical report

Support workshop in repair and servicing when need arises

from time to time

Advise and perform in-depth

and comprehensive trouble shooting in technical problem with using

diagnostic tools, raised by team and perform hands-on repair to the

vehicle / components if needed

Participate in

every PTOs / LTA schedule meeting for all technical matter

Work with HODs, evaluating individual performance to

ensure training is meeting biz needs and improving

performance

Identify training needs by

consulting HODs & plan in-house training program, external

courses for them

Developing & delivering

training needs that meet STEMOS future biz objectives

Meet training needs for company In-house training plan on

EV upskilling skills for STEMOS staff

Ensure

training KPI on mandatory Technical e-Learning -100% is achievable

(MAN)

Ensure training performance bonus target

is100% is achievable (MAN)