A Sales Supervisor plays a critical role in supporting the
success of an organization. They are the leader in coordinating the
day-to-day activities of the sales representatives and ensuring
that they are meeting their goals. The sales supervisor must work
closely with the store manager, general manager, and production
manager to communicate changing customer needs. As a liaison
between the organization and the customers, the production
supervisor must anticipate changing customer needs and design
products that meet such needs.
Sales Supervisor
Job Responsibilities
of the sales team including marketing activities like product
activations.
recruit, training, enumerating, and retaining a competent sales
team.
sales reports, lead generation reports, customer complaints
reports, and new customers' on-boarded
reports.
sales tools.
ensure adequate client communication, maintain contacts with
clients and provide feedback.
activities, strategies, and sales plans required to build brand
visibility.
employees in terms of showing great work ethic, habits, personal
character, and professional character.
and maintain accurate records of prospects, leads, pricing, sales
activities, and active clients.
company marketing expenses to ensure the marketing expenditure is
kept within budget.
other marketing events and represent the
organization.
sales team and seek ways to improve the team's
performance.
market, both current, and future that are likely to affect the
performance of the organization.
items are displayed correctly in the malls, supermarkets, and other
sales points.
Sales Supervisor
Skills / Abilities / Knowledge
in a business-related course with emphasis on
marketing.
and achieving set targets.
communication skills, both written and verbal
communication.
sales team, and put in place measures to retain a great
team.
close deals, and deal with post-purchase
anxiety.
people-oriented, and ability to motivate a
team.
growth and identify new business partnership
opportunities.
multi-tasking skills.
under pressure.
opening hours (e.g. evenings, holidays, weekends).
Sales Supervisor • Singapore