Roles & Responsibilities
Job Designation : F&B Service Crew
Accountability : Reports to F&B Assistant Manager / Manager
Working Days & Hours : 44hours per week (as per roster)
Job purpose
As an F&B Service Crew member, you will be responsible for delivering excellent food and beverage service to members, ensuring adherence to service rules and procedures. You will also assist with guiding new staff, replenishing daily supplies, and providing an exceptional experience for all members.
Job Description
1. Know all your drinks and prices, recipes, garnishes and method of preparation for most common drinks.
2. You must report to work on time. Keep your personal appearance immaculate, e.g., well-groomed hair, clean uniform etc.
3. Before beginning your shift, you have to ensure that your supplies are sufficient eg. Check your side station etc. In short, be prepared and ready to work.
4. Greet and usher the guests with a smile. Always be courteous and attentive.
5. Beware of liquor laws and be careful of minors. Check with your supervisors if in doubt.
6. Always keep your station spotless. Keep the station clean all the time and always be ready to offer a service.
7. Keep your glassware and plates clean and sparkling. Do not touch a clean glass or even a soiled glass by the rim.
8. Before you clear the partial empty glass, be sure the member does not want it anymore. Remember : ask first to be sure.
9. Upon taking orders ensure you have the member’s membership card. No orders are allowed to be taken without any membership card.
10. Do not argue with guest. If any unpleasant situation occurs, bring it to the attention of your supervisors.
11. You are to ensure NO outside Food & Beverages is allowed to bring by members to be consumed in this premises.
12. You are to ensure NO belongings of member’s to be kept in this outlet.
13. Ample notice must be given if emergency prevents you from reporting to work on time. No matter what happens, inform your outlet supervisor. If your supervisor is not around- inform the duty managers.
14. Be enthusiastic and cheerful at all times.
15. Set the tables, take orders, and deliver the correct food to the corresponding tables.
16. Able to operate Point of Sales (POS) systems when managing orders.
17. Follow hygiene, safety and other standards, and carry out food and beverage operational tasks.
18. Suggest areas for continuous improvement within own work area.
19. Others :
20. Any other duties / projects as assigned by Supervisor and / or Management
Qualifications and Education Requirements
Skills and Competencies
Tell employers what skills you have
service oriented
Customer Service Oriented
Dependable Team Player
Energetic Team Player
Active Team Player
Food industry, experience
Hospitality Industry
Positive Team Player
communications skills
customer skills
Service Crew • D06 Beach Road, High Street, SG