Business Development Manager

Roles & Responsibilities

Company Overview / Employee Value Proposition

EHS Universal Pte Ltd is one of the well-known Certification Bodies for management system certification such as ISO systems and WSH Audits. Accredited by the Singapore Accreditation Council, EHSU delivers practical and effective audits to help clients achieve business objectives including cost savings, increased customer satisfaction, improved productivity, sustainability, and risk reduction across various industries.

Job Summary

Drive business growth by managing sales targets, overseeing certification operations, and developing strategic partnerships within the Certification Business Unit at EHS Universal Pte Ltd.

Responsibilities

• Achieve sales targets and analyze profit and loss per contract within company guidelines to ensure financial performance and sustainable growth.
• Lead cross-functional commercial teams to coordinate and execute successful new product launches that meet market demands.
• Organize and facilitate monthly sales review meetings chaired by management to monitor progress, align strategies, and drive continuous improvement.
• Authorize contract reviews and approve quotations to ensure compliance with company policies and risk management standards.
• Oversee sales and operations departments to optimize business processes, enhance efficiency, and deliver seamless certification services.
• Manage key account clients by maintaining ongoing relationships, identifying expansion opportunities, and increasing revenue streams.
• Represent the company as a brand ambassador by planning and prioritizing partnership activities that enhance market presence and business growth.
• Build and sustain collaborative relationships across cross-functional teams to support integrated business objectives and operational excellence.
• Develop and deliver segment-specific offers using customer analytics, profiling, competitive analysis, and customer insights to drive targeted cross-selling strategies.
• Evaluate and measure the effectiveness of cross-sell campaigns to optimize marketing and sales initiatives and maximize ROI.
• Establish a systematic, process-driven approach for partner outreach and relationship management to improve engagement and retention.
• Collaborate with senior management and marketing teams to align internal goals with partner relationship strategies and business development plans.
• Negotiate and finalize deals in accordance with company contract guidelines and policies to secure advantageous agreements.
• Prepare marketing and presentation materials to support business development initiatives and stakeholder engagement.
• Regularly review sales terms and conditions with Head of Department approval to maintain competitive and compliant offerings.
• Monitor new certifications and renewal audits to ensure continuous compliance and client satisfaction.
• Prepare weekly reports tracking sales performance and operational metrics to inform decision-making and strategic planning.
• Perform additional duties as assigned to support business objectives and team success.

Preferred competencies and qualifications

• Bachelor’s Degree in Business Management, Science, or related fields.
• Minimum of 3 years relevant experience in the Testing, Inspection, and Certification industry.
• Prior experience in ISO certification is advantageous.
• Strong interpersonal and communication skills to effectively engage with clients and internal teams.
• Ability to collaborate as a team player and contribute positively to a dynamic work environment.
• Capacity to work efficiently in a fast-paced environment and meet tight deadlines.

Tell employers what skills you have

Negotiation
Customer Analytics
Leadership
Microsoft Excel
Customer Insight
Interpersonal Skills
ISO
Relationship Management
Selling
Marketing
Strategy
Good Communication Skills
Cross Selling
Audits
Communication Skills
Team Player
Business Process
Decision Making
Business Development