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E-Commerce Executive - D25 Kranji, Woodgrove, Woodlands, SG

E-Commerce Executive - D25 Kranji, Woodgrove, Woodlands, SG

ORIENTAL FOOD & SERVICES PTE. LTD.D25 Kranji, Woodgrove, Woodlands, SG
8 days ago
Job description

Roles & Responsibilities

  • Updating daily sales on ERP software and coordinate daily delivery and routing for on-time delivery until the last delivery is completed.
  • Ensure and assist prompt & accurate picking, packing and sorting to fulfil daily online orders from multiple eCommerce channels.
  • Manage the e-commerce portals and reach the sales targets.
  • Ensure happy and satisfied online clients treated with high service standards.
  • Selling through platforms, Like Shopee, Facebook, YouTube, Tiktok, etc.
  • Develop and implement sales strategies
  • Source for business opportunities and continuous market e-commerce pricing research.
  • Analyse and monitor performance against ROI goals & continually make recommendations for optimization and ongoing growth.
  • Handle Social Medial Channels, updating Website with Food articles and Reviews.
  • Resolve daily service level issues on time and deliver exceptional customer service.
  • To perform any other ad-hoc work duties as & when required by Superior.

Requirements

  • Tertiary Education in any relevant field
  • 0-3 Years Work Experience, Fresh Graduates are welcome.
  • Outstanding command of the English and Mandarin language
  • Well organized and detail oriented
  • Excellent verbal communication and interpersonal skills.
  • Ability to adapt quickly to the fast-paced start-up environment, to process new information on the go and translate that into customer-friendly language
  • Proficient in MS Excel, Word, PowerPoint
  • Knowledge in Creative Design software is an advantage

    • Tell employers what skills you have

    Preventive Maintenance

    Microsoft Office

    Microsoft Excel

    Verbal Communication

    Interpersonal Skills

    Workplace Safety

    ERP

    Exceptional Customer Service

    Selling

    Routing

    Service Level

    Estimates

    PowerPoint

    Facebook

    Tendering

    Pricing

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    D25 Kranji Woodgrove • D25 Kranji, Woodgrove, Woodlands, SG