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IT cum WH support

IT cum WH support

NIPPON EXPRESS NEC LOGISTICS SINGAPORE PTE. LTD.D20 Bishan, Ang Mo Kio, SG
7 days ago
Job description

Roles & Responsibilities

Job Scope – IT cum WH Support

IT Support Responsibilities

  • Provide IT support for warehouse staff (PCs, printers, scanners, handheld devices, network issues).
  • Maintain and troubleshoot warehouse management systems (WMS), and related software.
  • Manage user accounts, access rights, and system configurations in line with company policies.
  • Coordinate with external vendors for hardware, software, and network maintenance.
  • Ensure backup, data security, and basic IT compliance procedures are followed.
  • Support label printers, barcode scanners, and other warehouse equipment.
  • Assist in system upgrades, testing, and implementation of IT projects.

WH Support - Customer Service & Administrative Responsibilities

  • Handle customer inquiries, orders, and complaints via phone, email, or system.
  • Prepare delivery orders, invoices, shipping documents, and other warehouse-related paperwork.
  • Coordinate with warehouse operation teams to ensure timely order fulfillment.
  • Monitor stock availability and update customers accordingly.
  • Assist in scheduling and coordinating warehouse activities with operations teams.
  • Perform other ad-hoc administrative and IT-related tasks as assigned.
  • Tell employers what skills you have

    Troubleshooting

    Microsoft Office

    Warehouse Management

    Hardware

    Compliance

    Team Player

    Microsoft Word

    Customer Service

    Scheduling

    Shipping

    Technical Support

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    It Support • D20 Bishan, Ang Mo Kio, SG