IT Officer

Roles & Responsibilities

• Provide on-site support Singapore office.
• Serve as point of contact for all inbound service requests from users.
• On-site support for desktop applications, emails, printers and other hardware and networking related issues.
• Track all support with work logs on all cases, close or escalate to second level / vendors and follow up until the problems are solved.
• Liaise with Vendors and System providers to perform troubleshooting, rectification and assistance in upgrading works on all systems installed in our offices.
• Source for products, evaluate, propose, install, implement and maintain new or existing office hardware and software.
• Ensure all endpoints are properly configured and secured with anti-virus protection and according to IT policies.
• Perform general preventative maintenance tasks on computers, laptops, printers and any other authorised peripheral equipment. Housekeeping of server room and equipment Racks.
• Provided simple application trainings to end-user as required.Provide operation support to system and network administrator and vendors.

services. (optional)

Tell employers what skills you have

Switches

Microsoft PowerPoint

Troubleshooting

Microsoft Office

Microsoft Excel

Hardware

Housekeeping

Laptops

Interpersonal Skills

CheckPoint Firewall

Administration

Security Management

Networking

Communication Skills

Team Player

Microsoft Word

Customer Service

Able To Work Independently

Firewall Management