Alumni Engagement Officer (Nanyang Avenue)
BUSINESS EDGE PERSONNEL SERVICES PTE LTDD13 Macpherson, Braddell, SG11 days ago
Job descriptionCollaborate with units like the University Advancement Office (UAO) and Centre for IT Services (CITS) to improve alumni-related IT services. Co-lead and coordinate data / IT projects, and manage technical aspects of the alumni portal. Work with internal and external stakeholders including OAE colleagues, CITS, schools, alumni and vendors. Guide and partner with the senior executive in ensuring CRM data accuracy and managing CRM access requests. Support data audits and ensure compliance with NTU’s data privacy policies. Maintain and update standard operating procedures (SOPs). Perform additional tasks as assigned to support team objectives Bachelor's Degree in Information Systems / Technology, Data Analytics or other related fields. Advanced-level knowledge of Microsoft applications e.g. Excel, Word, PowerPoint. Knowledge and skills in data visualizations Familiarity with the Personal Data Protection Act (PDPA), data privacy and governance policies. Minimum 4-5 years’ experience in data and database management, or customer or membership-type platforms / app or IT related-projects Experience in managing others e.g. junior staff will be advantageous. Excellent communication (both written and verbal) and interpersonal skills, with the ability to engage and connect with diverse stakeholders. Strong project management skills, with the ability to coordinate multiple initiatives simultaneously. Resourceful and ability to work independently and in a group setting in a fast-paced environment. Exceptional organisational skills and attention to detail. Knowledge of alumni relations and an understanding of the higher education landscape is a plus LinkedIn
Roles & Responsibilities
Job Scope : Data Management
- Develop and improve data reports for the Office of Alumni Engagement (OAE) and senior management.
- Maintain accurate alumni engagement data (including by not limited event participation, CET, volunteerism) by working with various departments.
- Fulfil ad hoc data requests within specified deadlines, and update alumni LinkedIn profiles and notable alumni lists,
- Work with the team lead and senior executive on recruitment, training, and supervision of student helpers for Blackbaud CRM data updates.
Data & IT Project Management
Operations & Coordination
Other Duties
Working Arrangement :
Location : Nanyang Drive
Working Hours :
Mon – Thur : 8.30am to 5.45pm (inclusive of 45 mins lunch break)
Fri : 8.30am to 5.15pm (inclusive of 45 mins lunch break)
Salary : $5500-7500 / Month
Duration : 1 Year
Requirements : Qualifications
Skills & Competencies
EA License No. : 96C4864 (Shanice Lim Xin Ni)
Reg. No. : R22110485
Tell employers what skills you have
CRM
Higher Education
Management Skills
Ability To Work Independently
Interpersonal Skills
Data Management
PowerPoint
Project Management
Attention to Detail
Audits
Team Lead
Excel
Data Analytics
Alumni Relations
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Engagement Officer • D13 Macpherson, Braddell, SG
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