Pet Grooming Specialist

Roles & Responsibilities

Manage the day-to-day business operations of grooming center

Ensure all grooming appointments properly scheduled

Ensure pet grooming equipment are well maintained

Perform pet grooming based on the best practices and customers' needs

Ensure safety of pets throughout the grooming process

Ensure that all pets are well taken care of and in compliance with AVA guidelines

Highlight abnormalities of pets to the customers to avoid unnecessary conflicts or misunderstanding

Adhere to all the retail SOP, company's policies, processes, and procedures.

Requirements

At least 2 years of pet grooming experience

Possess Pet Grooming Certificate or related experience

Tell employers what skills you have

Written English

Customer Experience

Customer Care

Pets

Compliance

Communication Skills

Customer Satisfaction

Team Player

Customer Service

Service Excellence