Platform Operations Engineer - ELLIOTT MOSS CONSULTING PTE. LTD.

Roles & Responsibilities

The Platform Operations Engineer will be responsible for maintaining and supporting critical on-premises platforms and infrastructure. This role ensures the reliability, security, and efficiency of enterprise IT environments while enabling infrastructure modernisation initiatives. The engineer will work closely with cross-functional teams and stakeholders to uphold operational excellence and deliver stable, scalable, and secure infrastructure solutions.

Key Responsibilities

• Maintain and support enterprise infrastructure platforms including compute, storage, virtualisation, and supporting systems across development, staging, and production environments.
• Implement and enforce platform standards, leveraging automation and modern operational practices to improve efficiency, consistency, and reliability.
• Support infrastructure modernisation initiatives and new solution implementations in line with enterprise architecture standards.
• Manage virtualisation platforms (e.g., VMware, Hyper-V), covering capacity monitoring, performance optimisation, and lifecycle management.
• Implement and maintain monitoring and observability solutions (e.g., Prometheus, Grafana, ELK stack) across platform components.
• Execute patching and upgrade strategies using automation, ensuring platform security and stability with minimal disruption.
• Provide L2 / L3 technical support for platform-related incidents, including troubleshooting, root cause analysis, and resolution.
• Support containerisation efforts and maintain container orchestration platforms where applicable.
• Apply Infrastructure as Code (IaC) practices to automate provisioning, configuration, and lifecycle management of infrastructure.
• Manage backup, disaster recovery (DR), and high-availability solutions for mission-critical systems.
• Implement security best practices including access management, security hardening, and compliance monitoring.
• Collaborate with application and security teams to ensure performance, scalability, and compliance requirements are met.
• Create and maintain platform documentation, including runbooks, SOPs, and technical guides.
• Mentor and support team members in platform operations and modern infrastructure practices.

Requirements

Technical Requirements

Qualifications

Desired Certifications

Tell employers what skills you have

Puppet

Scalability

Kubernetes

Analytical Skills

VMware

Root Cause Analysis

Scripting

Reliability

Networking

Python

Docker

ITIL

Ansible

Orchestration

Linux

Technical Support