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Sales support / Telemarketing - D27 Yishun, Sembawang, SG
TREEDOTS ENTERPRISE (PRIVATE LIMITED)D27 Yishun, Sembawang, SG16 days ago
Job descriptionPrior experience in telesales, telemarketing, customer service, data entry is a plus but is not essential. Comfortable working with computers. Expertise is not required Proficiency in English and Mandarin are required due to customer profile. Dialects are a bonus.
Roles & Responsibilities
Responsibilities
- Monitor customer queries and perform customer service functions per company SOP
- Recording of problems raised by customers
- Preparation of regular and ad hoc reports
- Contacting customers to prompt them to place orders, understand buying behaviour
- Contacting customers to upsell them remotely
- Working with sales team and other department members to resolve customer issues e.g. finance, deliveries and returns.
Requirements
Tell employers what skills you have
Sales
Microsoft Office
Microsoft Excel
Telesales
Telemarketing
Customer Support
Interpersonal Skills
Cold Calling
Data Entry
Team Player
Microsoft Word
Customer Service
Able To Work Independently
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D27 Yishun Sembawang • D27 Yishun, Sembawang, SG