Branch ManagerSSKINS PTE. LTD. • D10 Ardmore, Bukit Timah, Holland Road, Tanglin, SG
No longer accepting applications
Branch Manager
SSKINS PTE. LTD. • D10 Ardmore, Bukit Timah, Holland Road, Tanglin, SG
30+ days ago
Job descriptionOversee daily operations, ensuring a seamless and efficient workflow. Maintain a clean, professional, and welcoming spa environment. Ensure compliance with safety, hygiene, and regulatory standards. Manage appointment scheduling and optimize staff efficiency. Drive revenue growth by achieving or exceeding sales targets. Develop and implement strategies to attract and retain clients. Promote Medispa services, treatments, and skincare products to enhance brand visibility. Monitor market trends and customer preferences to refine service offerings. Train, mentor, and support staff to deliver exceptional service. Monitor staff performance, conduct regular evaluations, and provide constructive feedback. Foster a positive, motivated, and high-performing work environment. Ensure adherence to company policies and professional standards. Ensure the team delivers exceptional customer service and personalized client care, leading by example to uphold high standards and achieve strong Google reviews. Handle customer inquiries, concerns, and feedback with professionalism. Build long-term client relationships to enhance loyalty and retention. Implement marketing and sales strategies to drive customer engagement and satisfaction. Oversee stock management, ensuring proper inventory control and replenishment of skincare products and treatment supplies. Monitor financial performance, including budgeting, cost control, and revenue analysis. Generate reports on sales, revenue, and operational performance for management review. Minimum GCE ‘N’ Level, GCE ‘O’ Level and / or Diploma in CIBTAC / ITEC or CIDESCO Minimally 3 to 5 years of experience in managing a branch or multiple branches Must speak proficiently in English. Strong business acumen and passion for the beauty / spa industry. Adaptable, has strong communication skills and customer centric mindset, proactive and a problem-solver. Highly motivated and results-driven with a track record for achieving sales targets Excellent communication skills to engage customers and the team effectively. Compensation includes basic salary, commissions and variable performance bonus. Able to commit to retail hours, including weekends and public holidays.
Roles & Responsibilities
Why Join Us?
- Collaborative & Professional Team – Work alongside dedicated experts in a supportive and positive setting.
- Attractive Compensation & Incentives – Competitive remuneration, hands-on incentive schemes, annual bonus, and AWS.
- Patient-Centric Approach – We prioritize genuine recommendations, ensuring the best care without hard selling.
- Comprehensive Training & Development – Gain in-depth knowledge and hands-on experience in advanced medical aesthetic treatments for hair, face, and body.
- Prime Location – Conveniently situated within walking distance of an MRT station.
- Engaging Work Culture – Participate in regular team-building activities that foster growth and collaboration.
If you're ready to elevate your career in a medispa that blends science, beauty, and purpose, we’d love to meet you. Join us today!
Job Responsibilities :
Job Requirements
Tell employers what skills you have
Coaching
Interpersonal Skills
Treatment
Business Acumen
Customer Engagement
Exceptional Customer Service
Selling
Inventory Control
Adaptable
Revenue Analysis
Communication Skills
Budgeting
Wellbeing
Team Player
Appointment Scheduling
Cost Control
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Branch Manager • D10 Ardmore, Bukit Timah, Holland Road, Tanglin, SG
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