Senior Software Engineer (Developer) – AI-Driven

Roles & Responsibilities

Mission of the Role :

As a Senior Software Engineer (Developer) - AI-Driven , you’ll take the lead in shaping our internal infrastructure and DevOps processes. You'll work across the product lifecycle to deliver scalable, high-quality systems and tools that power our teams with a sharp eye for detail and long-term maintainability.

What AI Means Here (And Why It Matters)

We don’t just talk about AI, we use it where it truly makes a difference. In this role, AI will be part of everything you touch : from internal tools to automated workflows to intelligent support systems.

Our in-house AI assistant, Madison , already resolves 75% of customer tickets using large language models and that’s just the beginning. We're building tools that wouldn’t have been possible a year ago, and you’ll be at the core of bringing the next generation to life. If you’re excited by practical, real-world applications of AI, you’ll feel right at home here.

Key Responsibilities :

• Infrastructure Enhancements : Maintaining as well as adding new functionality and features to our existing infrastructure to support new initiatives
• System Integrations : Integrating new services and features that our company decide to use / purchase such as new payment processors and other third party tools

Internal Tools Development : The design and development of new internal tools that help the different teams to :

achieve new capabilities that they couldn’t do before

reduce time and effort required so they can focus on higher-impact decisions

Key Skills Required :

Why Join Us?

Ready to Apply?

If you're passionate about building tools that empower others, and excited about real-world AI applications, we’d love to hear from you. Click “Apply Now” to submit your CV.

Tell employers what skills you have

Mentoring

PHP

PostgreSQL

Big Data

Node.js

Customer Support

Design Patterns

AWS

Critical Thinking

Artificial Intelligence

Software Engineering

MySQL

JavaScript

Product Management

Laravel

Ansible

C#

Web Development

Databases