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Social Work Associate / Home Ownership Associate - SOUTH CENTRAL COMMUNITY FAMILY SERVICE CENTRE LIMITED

Social Work Associate / Home Ownership Associate - SOUTH CENTRAL COMMUNITY FAMILY SERVICE CENTRE LIMITED

SOUTH CENTRAL COMMUNITY FAMILY SERVICE CENTRE LIMITEDD03 Queenstown, Tiong Bahru, SG
1 day ago
Job description

Roles & Responsibilities

Are you ready to be part of a bold movement to break the cycle of poverty through sustainable home ownership? As a Social Work Associate / Home Ownership Associate under the Home Ownership Vertical at SCC, you will work closely in a team with the Social Worker / Home Ownership Specialist to empower low-income families in public rental housing to not only survive - but thrive. It is a unique opportunity to partner with families who present low to moderate risk but face barriers to achieving long-term stability and home ownership.

In this role, you will support the service delivery under the KeyStart Home Ownership Programme and / or Fresh Start Support Programme. You’ll work collaboratively with families and ecosystem partners (such as ComLink+) to build the families’ stability in key areas : employment, financial resilience, family functioning, and children’s education - culminating in sustainable ownership of a home they can call their own. Your interventions will be holistic and future-focused and help guide families in achieving tangible and lasting progress through leveraging on national programmes like the Fresh Start Housing Scheme, ComLink+ Progress Packages, and KeyStart Home Ownership Programme.

This role is for someone who is deeply passionate about transformation - someone who sees the potential in every family and has the heart, vision, and skills to walk alongside them toward a better future. This is an entry pathway into the social services, offering hands-on experience with families, exposure to housing and social policies, and opportunities to grow in capability under the mentorship of experienced practitioners. You’ll be part of a dynamic team committed to long-term family transformation and social mobility. If you believe that home ownership can be a catalyst for dignity, stability, and hope - this role is your chance to make it a reality for those who want it most.

Job Description :

1. Family Engagement and Support

  • Serve as the first point of contact for families seeking support on their home ownership journey, sharing basic programme information and guiding families through the application process.
  • Assist with intake assessments, under the guidance of the Social Worker, to determine families’ readiness for home ownership.
  • Conduct regular check-ins with families and track progress according to Home Ownership / Case Plans crafted by the Social Worker, building rapport and ensuring continuity of engagement.
  • Guide families on simple processes and assist with applications and documentation submission.
  • Support in liaising with community partners for follow-ups and coordinating appointments.
  • Escalate complex family needs or issues to the Social Worker promptly.

2. Monitoring & Documentation

  • Monitor and document families’ progress through case notes, ensuring accurate and confidential records.
  • Maintain data using platforms such as the Family Transformation Management System (FTMS).
  • Support programme monitoring and evaluation through outcome tracking and timely reporting.

    • 3. Programme & Administrative Support

  • Assist in planning and implementing programme activities such as outreach, workshops, or group sessions.
  • Support procurement, claims, and other operational processes related to programme activities, including submissions for reporting and compliance.

    • Job Requirement :

  • Candidates with a Diploma in a relevant field (e.g. social work, psychology or counselling) will qualify to be appointed as a Social Work Associate. Candidates with other or no formal qualifications but with relevant experience may also be considered, and will be appointed as a Home Ownership Associate.
  • You should be a passionate change-maker who is driven by a deep desire to make a difference in people’s lives. You believe that every family has the potential for transformation, and you are committed to guiding them along that journey.
  • You should possess the ability to communicate well, both verbally and in writing, and be able to empathize and allow families to feel empowered and supported, with a commitment to building healthy and strong relationships with the families you serve.
  • You should be organised, detail-oriented, and proactive in managing administrative and follow-up tasks.
  • You should be a good team player who is able to work collaboratively while taking ownership of assigned tasks.
  • You should possess the vision to see families in poverty not only continually survive but work towards thriving by breaking the cycle of poverty.

    • Tell employers what skills you have

    Referrals

    Psychology

    Work Well Independently

    Interpersonal Skills

    Social Services

    Mobility

    Social Sciences

    Mentorship

    Procurement

    Compliance

    Interventions

    Writing

    Administrative Support

    Team Player

    Case Management

    Service Delivery

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    Associate • D03 Queenstown, Tiong Bahru, SG